How long will it take for my print to ship?
Each photograph is printed to order. Please allow 10-14 days for printing and shipping. Once your print is ready to ship, you will receive tracking information.
If you need your order by a certain date, please contact us directly: firstname.lastname@example.org
I entered the wrong address during checkout. Can I update my shipping address?
If your order hasn’t shipped yet, then YES! Please contact us as soon as possible to prevent your order from being sent to the wrong address.
But if your order has shipped already, there is nothing we can do on our end. We are not responsible for any additional shipping charges incurred due to an incorrect address or if a package is refused.
How are your photographs made?
Our work is exquisitely printed when you place your order. We use Kodak Professional Endura Premier Paper, the most popular paper used by professional photographers.
- Boasts accurate color, realistic saturation, excellent neutral flesh reproduction, and great intensity and offers brighter blues, cyans, purples, and reds.
- Standard Archival Value of 100 years in home display; 200 years in dark storage.
We package your product using white glove service.
What is your return policy?
Your purchase of a photographic print is final. Due to the one of a kind nature of the product, we can not accept returns or exchanges.
If your package was damaged during shipping, please contact us within 7 days of receipt. If you receive a defective print, our only obligation and remedy will be to provide a replacement of the same print.
We encourage you to open your package as soon as possible upon receipt. It might be necessary to provide us with photographs showing the shipping damage. We are excited for you to have this gorgeous piece of artwork hanging in your home so please let us know just as soon as possible so that we can assist with your claim.
Due to the nature of a computer monitor's representation of color, we can not guarantee that our print matches your monitor's display. Our representation of our photography is always calibrated with accurate color.
What size prints do you offer?
We offer small, medium, large and extra large prints as well as gift size prints and notecards
Medium: 11x14, 16x24
Xtra Large: 30x45
Can I order a custom print size?
Please contact us directly to discuss your ideas.
What should I do once I receive my print?
We highly encourage you to bring your artwork to a professional framer. Having your print framed professionally will ensure that the print is protected with archival materials.
What is a limited edition print?
These prints are available in a limited quantity, numbered and hand signed.
Let’s talk copyright.
Thank you so much for liking our photos! Please inquire about permission to reproduce our images as all copyright remains with the photographer.
Where are you located?
Our studio is in Phoenix, Arizona.
Do you offer wholesale?
We certainly do, reach out to email@example.com for more information.
Do you ship internationally?
Absolutely. Reach out to us with your information so that we can source the best possible way to get your print to you.
We’ve attempted to answer our most frequently asked questions. If there is something that we haven’t covered, please drop us a line at firstname.lastname@example.org.